Do relational capabilities impede or promote technological and market breakthroughs?
Kyriakos Kyriakopoulos
Mathew Hughes
Paul Hughes
2134/10272158.v1
https://repository.lboro.ac.uk/articles/conference_contribution/Do_relational_capabilities_impede_or_promote_technological_and_market_breakthroughs_/10272158
To address the conflicting claims on the role of relational capabilities in breakthrough innovation, we explore the effects of two market relating capabilities—channel management and customer relationship management (CRM) capabilities on the incidence of technological and market breakthroughs. <br>
2019-11-08 14:33:29
Relational capabilities
Technological radicalness
Market radicalness
High–tech B2B industries