The AI challenge Ian Herbert Alex Zarifis 2134/10509893.v1 https://repository.lboro.ac.uk/articles/journal_contribution/The_AI_challenge/10509893 In this article, Ian Herbert and Alex Zarifis from Loughborough University look at a typical industry disruption scenario through the eyes of a hypothetical division that has been tasked by head office with planning a digital transformation. The current context and challenges of the hypothetical insurer are outlined first and then a plan to utilise AI is discussed. 2019-11-20 12:06:03 Artificial Intelligence Insurance Insurtech Digital transformation