%0 Conference Paper %A Allitt, Thomas %A Kirby, Esther %A Hignett, Sue %D 2017 %T Medication management in community care: using hierarchical task analysis to describe complex systems %U https://repository.lboro.ac.uk/articles/conference_contribution/Medication_management_in_community_care_using_hierarchical_task_analysis_to_describe_complex_systems/9340025 %2 https://repository.lboro.ac.uk/ndownloader/files/16948703 %K Medicine safety %K Patient safety %K Human factors %K Community care %K Design Practice and Management not elsewhere classified %X This paper presents an investigation into medication management at a UK Community Healthcare Trust. Data were collected at two community in-patient facilities to review practice at the two sites against the Standard Operating Procedures for (1) Medicines Management and (2) Controlled Drugs Management for four key tasks: ordering, transportation, receipt and storage of medicines. The variances in practice were discussed with senior management with the recommendation to simplify the system with a single SOP and provision of in-house pharmacy services at both sites. %I Loughborough University