Systems mapping for technology development in CBRN response
Graham Hancox
Sue Hignett
Hilary Pillin
Spyros Kintzios
Jyri Silmari
Paul Thomas
2134/28471
https://repository.lboro.ac.uk/articles/journal_contribution/Systems_mapping_for_technology_development_in_CBRN_response/9345884
Purpose
This project aimed to develop an EU sociotechnical systems map to represent a
harmonised concept of operations (CONOPS) as a future development platform for
technologies used in multi-services emergency responses to Chemical, Biological,
Radiological and Nuclear (CBRN) incidents
Methodology AcciMaps were developed to locate where technologies are currently used, and opportunities for new technologies. The AcciMaps were iteratively co-designed with
End Users (Fire, Ambulance, Police and Military) across three EU countries (UK,
Finland and Greece). Data were collected using document analysis and interviews with senior ranking (Gold or Silver Command level) representatives of the participating end users.
Findings
Despite differences in terminology and between service sectors, consensus was achieved for the command structures (Gold, Silver and Bronze), and Hot Zone responders (Specialist Blue Light Responders and Blue Light Responders). A Control Room was included as the communication spine. Blue Light Responder
activities were limited by their scope of practice and available equipment, for example breathing apparatus. The harmonised EU AcciMap offers a high level sociotechnical systems map of CBRN response. Critical segments have been identified which offer opportunities for technology developments that can add value in terms of response capabilities (e.g. tag and trace).
Originality/ Value
A large scale major CBRN incident may need cross-border and cross-professional
engagement where efficient interoperability is vital. This research is the first EU consensus of a sociotechnical system map for CONOPS. It supports future research for technology development e.g. detection and decontamination equipment design and use, communication, diagnosis and response technologies.
2018-02-12 09:34:58
AcciMap
NATO
Human factors
Ergonomics
Sociotechnical systems
CBRN
Design Practice and Management not elsewhere classified