2134/18557
John McCardle
John
McCardle
Ian Storer
Ian
Storer
George Torrens
George
Torrens
Shaun Whitehead
Shaun
Whitehead
Jen Mailley
Jen
Mailley
Graham Farrell
Graham
Farrell
Offending users: designing-in deterrence with mobile telephones
Loughborough University
2015
User
Participation
Crime prevention
Mobile products
Information Systems
Design Practice and Management not elsewhere classified
2015-08-26 08:38:01
Journal contribution
https://repository.lboro.ac.uk/articles/journal_contribution/Offending_users_designing-in_deterrence_with_mobile_telephones/9348281
This paper describes research relating to the design semantics of desirable products and the crime of theft. The methods employed range from the review of existing designs of mobile phones and associated systems and technologies, the perception of crime from a student designer's viewpoint and, importantly, the opinions of young offenders about proposed design solutions. We developed conceptual designs in consultation with the Mobile Data Association and these were reviewed by a sample of groups of young offenders and 'non-offender' consumers of similar age, to reflect the different user perspectives. The conclusions reveal differences between offenders and non-offenders in their perceptions of the deterrent effect of different design solutions. It is suggested that the research offers insight into the use of empathic strategies in the design of frequently stolen 'hot products'.