Resilient co-creation of value with the consumer. Service design derived forms of value as strategies for subversion
Ida Telalbasic
2134/23908
https://repository.lboro.ac.uk/articles/conference_contribution/Resilient_co-creation_of_value_with_the_consumer_Service_design_derived_forms_of_value_as_strategies_for_subversion/9464111
This paper represents the process of an on-going participatory action research
project within a city affected by the socio-economic crisis. The focus of the
research is to explore the possibilities of transforming idle capacity of skilled
professionals into job opportunities through service design and defining
strategies for designing a new value creation system between members in a
community. The existing complementary currency models serve as an
inspiration and foundation for conducting the research in collaborative and
creative spaces, using a bottom-up approach in designing this service with the
potential users in order to create value for that community. This could be
achieved by giving shape to a service with its evidences as a framework to adapt
to current conditions in peer-to-peer interactions. If a successful long-term and
not only crisis-driven model could be designed, prototyped and globally
replicated, based on debt-credit system and knowledge economy with enormous
benefits of access to products and services, then it could enhance economic
efficiency and distribute social capital while promoting new forms of
entrepreneurship.
2017-01-27 14:23:50
Resilience
Complementary currency systems
Co-working spaces
Cocreation of value
Collaborative services