2134/21308 Paul Drew Paul Drew Claire Penn Claire Penn On failure to understand what the other is saying: accountability, incongruity, and miscommunication Loughborough University 2016 untagged Language, Communication and Culture not elsewhere classified Studies in Human Society not elsewhere classified 2016-05-20 13:25:15 Chapter https://repository.lboro.ac.uk/articles/chapter/On_failure_to_understand_what_the_other_is_saying_accountability_incongruity_and_miscommunication/9477224 On failure to understand what the other is saying: accountability, incongruity, and miscommunication