2134/4441
Gavin Sim
Gavin
Sim
Janet C. Read
Janet C.
Read
Phil Holifield
Phil
Holifield
Evaluating the user experience in CAA environments: what affects user satisfaction?
Loughborough University
2009
untagged
2009-04-02 12:45:11
Conference contribution
https://repository.lboro.ac.uk/articles/conference_contribution/Evaluating_the_user_experience_in_CAA_environments_what_affects_user_satisfaction_/9488816
This paper reports the findings of an experiment to establish students’
satisfaction with various aspects of the user interface in three Computer
Assisted Assessment (CAA) environments. Forty four second year
undergraduate students in Human Computer Interaction participated in the
study. Each student completed three tests using three different CAA software
environments. Through the use of two survey instruments, user satisfaction
was measured. The results highlight the fact that, in this instance, scrolling did
not seem to influence student satisfaction but other attributes, such as
navigational structure and question styles, appear to influence it. The students
appeared to prefer different CAA environments depending on whether the
context of use was for formative or summative assessment.