Cyberbullying at work: Understanding the influence of technology
Samuel Farley
Iain Coyne
Premilla D'Cruz
2134/27558
https://repository.lboro.ac.uk/articles/chapter/Cyberbullying_at_work_Understanding_the_influence_of_technology/9498686
We exist at a time when technology has revolutionised the way people work. It is now just as easy to communicate electronically with colleagues thousands of miles away as it is with a coworker in the same building. While there are many advantages of information and communication technologies (ICTs), workplace cyberbullying channeled through ICTs illustrates the potential drawbacks of such technologies. The current chapter examines the limited, yet developing research on workplace cyberbullying. First, we discuss the criteria used to define workplace cyberbullying and the behaviours that encompass it. Second, we present current empirical findings, including research on the actors involved in the process and the antecedents, prevalence and impact of workplace cyberbullying. Finally, we discuss theoretical perspectives on why workplace cyberbullying occurs, highlight the emerging focus on the work context and present some suggestions for future research in this area.
2017-11-23 14:10:23
Workplace cyberbullying
Cyber harassment
Computer-mediated communication
Workplace technology
Virtual abuse
Online mistreatment
Business and Management not elsewhere classified