2134/14632
Rachael Lindsay
Rachael
Lindsay
Tom Jackson
Tom
Jackson
Louise Cooke
Louise
Cooke
Empirical evaluation of a technology acceptance model for mobile policing
Loughborough University
2014
Evaluation
Technology acceptance model
Mobile technologies
Mobile policing
UK police force
Validation
Culture
Business and Management not elsewhere classified
2014-05-21 10:20:36
Journal contribution
https://repository.lboro.ac.uk/articles/journal_contribution/Empirical_evaluation_of_a_technology_acceptance_model_for_mobile_policing/9501332
Technology acceptance in policing is under-researched, yet mobile devices are widely implemented across UK police forces. The paper validates a mobile technology acceptance model (M-TAM) developed in a single police force. It shows that the M-TAM is transferrable to other UK police forces, and potentially worldwide. The influence of local supervision and fit of technology to roles and tasks are shown to be the most influential factors. Factors beyond the technology itself, such as the influence of peers and involvement of operational officers in technology investment decisions, must be considered to accommodate the strong cultural barriers in policing.