2134/4739 David F. Barrass David F. Barrass Jonathan Roberts Jonathan Roberts Roy Jones Roy Jones Richard J.M. Hague Richard J.M. Hague Phill M. Dickens Phill M. Dickens The use of structured relationship modelling techniques as a tool to elicit customizable product features Loughborough University 2009 Design Rapid manufacturing Customization Tennis Perception Mechanical Engineering not elsewhere classified Mechanical Engineering 2009-05-27 14:28:08 Journal contribution https://repository.lboro.ac.uk/articles/journal_contribution/The_use_of_structured_relationship_modelling_techniques_as_a_tool_to_elicit_customizable_product_features/9575912 The current article discusses a procedure for the elicitation of product requirements from a target group of users. The use of the method to help develop products with customizable elements is evaluated as this is one area in which this procedure is considered effective. The technique of forming a structured relationship model uses open-ended questions to elicit subject’s sensations when using the product under investigation. Inductive content analysis is then performed on the responses to allow a structured relationship model to be developed.