Effect of a self-determination theory-based communication skills training program on physiotherapists' psychological support for their patients with chronic low back pain: a randomized controlled trial
Aileen Murray
Amanda M. Hall
Geoffrey C. Williams
Suzanne M. McDonough
Nikos Ntoumanis
Ian Taylor
Ben Jackson
James Matthews
Deirdre A. Hurley
Chris C. Lonsdale
2134/17143
https://repository.lboro.ac.uk/articles/journal_contribution/Effect_of_a_self-determination_theory-based_communication_skills_training_program_on_physiotherapists_psychological_support_for_their_patients_with_chronic_low_back_pain_a_randomized_controlled_trial/9625499
Objective: To examine the effects of communication skills training on physiotherapists' supportive behavior during clinical practice. Design: Randomized trial. Setting: Hospital outpatient physiotherapy clinics. Participants: Physiotherapists (N=24) and patients (N=24) with chronic low back pain. Interventions: Two hospital clinics were randomly assigned to the intervention arm. Physiotherapists (n=12) received 8 hours of communication skills training focused on supporting patients' psychological needs. Physiotherapists (n=12) from 2 other hospital clinics formed a waitlist control arm. Main Outcome Measures: Verbal communication between each physiotherapist and a patient was recorded on an audiotape, and independent, blinded raters used the Health Care Climate Questionnaire to assess physiotherapists' needs-supportive behavior (primary outcome). Results: Independent raters' Health Care Climate Questionnaire scores favored the intervention arm (Cohen's d=2.27; P<.01). Conclusions: Compared with controls, independent ratings demonstrated that physiotherapists who completed the Communication style and exercise compliance in physiotherapy training were found to provide greater support for patients' needs in a single assessed session. Long-term maintenance of this needs-supportive behavior should be examined.
2015-03-27 10:57:25
Communication
Motivation
Patient compliance
Physical therapists
Rehabilitation
Medical and Health Sciences not elsewhere classified