information and cultural change _IEEE, 2003 - repository copy_.pdf (140.89 kB)
An analysis of the anticipated cultural impacts of the implementation of data warehouses
journal contribution
posted on 2011-03-18, 16:19 authored by Neil Doherty, Graham DoigThe implementation of information systems is
increasingly resulting in significant impacts upon the host organization’s
culture. This study seeks to explore how major changes
to the flow and quality of information, engendered through the
implementation of data warehouses, are likely to impact upon
organizational culture, among a sample of large U.K.-based
enterprises. An analysis of these cases suggest that improvements
to the flow of information may have the potential to modify organizational
culture, particularly in the areas of customer service,
flexibility, integration, and empowerment. Moreover, a modified
version of the “competing values” framework is then used as a
mechanism for exploring and discussing the implications of such
IT-induced cultural changes. The paper concludes with a word of
warning that information technology rarely delivers a quick fix
and that the realization of benefits and the management of cultural
change are a long-term and potentially difficult undertaking.
History
School
- Business and Economics
Department
- Business
Citation
DOHERTY, N.F. and DOIG, G., 2003. An analysis of the anticipated cultural impacts of the implementation of data warehouses. IEEE Transactions in Engineering Management, 50 (1), pp. 78-88.Publisher
© IEEE Technology Management CouncilVersion
- AM (Accepted Manuscript)
Publication date
2003Notes
© 2003 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other users, including reprinting/ republishing this material for advertising or promotional purposes, creating new collective works for resale or redistribution to servers or lists, or reuse of any copyrighted components of this work in other works.ISSN
0018-9391Publisher version
Language
- en