Assessing individual benefits realization capability: an IT culture perspective

Information Technology (IT) culture comprises of the set of IT-related behaviors, values and assumptions that tacitly frame how individuals make effective use of IT resources. Since effective IT use is linked to the realization of benefits from IT investments, individuals’ IT cultures should therefore have significant effect on their benefits realization capabilities. The purpose of this study is therefore to investigate the role individual IT culture plays in predicting individual benefits realization capability. We adopt the use of a mixed data collection strategy and make both theoretical and practical contributions. We extend the discourse on the theory of IT culture as a useful tool to gather deeper insights into the Information System (IS) phenomena, using an individual-level analysis. In the context of IS practice, our findings will help inform business and IT leaders of the specific individual IT culture archetypes that are likely to foster benefits realization from IS/IT investments.