Coming of age - an inclusive design resource comes to fruition

In July 2004, the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) launched a unique tool to aid everyone interested in inclusive design – an informative and user-friendly, accessible website: This resource came to fruition following early stages of development undertaken by the i~design project team (Helen Hamlyn Research Centre, Design Council, University of Cambridge and the London Institute) funded by the EPSRC. The RSA then took on and funded the implementation under the aegis of an international steering committee and working with Wire Design on the technical and visual development. This paper will map the painstaking steps that led to the achievement of this resource, making it as accessible, inclusive and usable as possible – always putting the user at the centre of each stage. It will indicate what the Steering Committee aimed to achieve with the resource and what the future plans are for its further development and dissemination. Feedback on the resource is very welcome and delegates to Include are invited to provide this to the RSA.