DesEval-RealpeoplePersonas-FINAL-withimages.pdf (477 kB)
Design and evaluation: end users, user datasets and personas
journal contribution
posted on 2013-05-09, 12:48 authored by Russell MarshallRussell Marshall, Sharon CookSharon Cook, Val MitchellVal Mitchell, Steve SummerskillSteve Summerskill, Victoria HainesVictoria Haines, Martin MaguireMartin Maguire, Ruth Sims, Diane GyiDiane Gyi, Keith CaseUnderstanding the needs and aspirations of a suitable range of users during the product design process is an extremely difficult task. Methods such as ethnographic studies can be used to gain a better understanding of users needs, but they are inherently time consuming and expensive. The time pressures that are evident in the work performed by design consultancies often make these techniques impractical. This paper contains a discussion about the use of 'personas', a method used by designers to overcome these issues. Personas are descriptive models of archetypal users derived from user research. The discussion focuses on two case studies, the first of which examines the use of personas in the car design process. The second examines the use of personas in the field of 'inclusive design', as demonstrated by the HADRIAN system. These case studies exemplify the benefits 'data rich' personas contribute as opposed to 'assumption based' personas. © 2013 Elsevier Ltd and The Ergonomics Society.
History
School
- Mechanical, Electrical and Manufacturing Engineering
Citation
MARSHALL, R. ... et al., 2015. Design and evaluation: end users, user datasets and personas. Applied Ergonomics, 46(B), pp.311-317.Publisher
© Elsevier Ltd and The Ergonomics SocietyVersion
- AM (Accepted Manuscript)
Publication date
2015Notes
This article was published in the journal, Applied Ergonomics [© Elsevier Ltd and The Ergonomics Society] and the definitive version is available at: http://dx.doi.org/10.1016/j.apergo.2013.03.008ISSN
0003-6870eISSN
1872-9126Publisher version
Language
- en