Wall-2806.pdf (157.76 kB)
Evolution of the social franchising approach to water and sanitation maintenance in South Africa
conference contribution
posted on 2018-02-12, 15:11 authored by Kevin Wall, Oliver IveThe paper describes how the innovative social franchising partnership approach to the routine
maintenance of sanitation and water infrastructure has evolved over a period of 15 years, from its origins
in research into the condition of infrastructure, through three successive research projects including
pilots on the maintenance of low-technology sanitation facilities, to implementation. The paper also
describes the business procedures, the lessons learned from these pilots, and the first large-scale
implementation contracts. Whereas other approaches to improve service delivery have also built capacity
and developed skills, many of them have had limited success because they have not enjoyed sufficiently
strong incentive structures and support systems. In contrast, the very practical social franchising
partnership approach is built on a robust foundation of mutual support and incentives.
History
School
- Architecture, Building and Civil Engineering
Research Unit
- Water, Engineering and Development Centre (WEDC)
Published in
WEDC ConferenceCitation
WALL, K. and IVE, O., 2017. Evolution of the social franchising approach to water and sanitation maintenance in South Africa. IN: Shaw, R.J. (ed). Local action with international cooperation to improve and sustain water, sanitation and hygiene (WASH) services: Proceedings of the 40th WEDC International Conference, Loughborough, UK, 24-28 July 2017, Paper 2806, 6pp.Publisher
© WEDC, Loughborough UniversityVersion
- VoR (Version of Record)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2017Notes
This is a conference paper.Other identifier
WEDC_ID:22758Language
- en
Usage metrics
Categories
No categories selectedKeywords
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC