Factors affecting knowledge sharing in the virtual organisation Employees' sense of well-being as a mediating effect.pdf (341.04 kB)
Factors affecting knowledge sharing in the virtual organisation: employees' sense of well-being as a mediating effect
journal contribution
posted on 2015-03-02, 16:01 authored by Hao-Fan Chumg, Louise Cooke, Jenny FryJenny Fry, I-Hua HungIn view of the importance of employees' knowledge sharing, this research, which draws on social capital theory and employees' sense of well-being, develops a comprehensive theoretical model which aims to explore deeply the mediating impact of employees' sense of well-being on social capital and the contribution of knowledge in the complex context of a virtual organisation. The quantitative approach was conducted at a virtual organisation of Taiwanese NGOs. 135 valid questionnaires were distributed and retrieved personally; subsequently these were analysed using partial least squares (PLS). The findings revealed that employees' sense of well-being improved considerably when they demonstrated stronger levels of social capital tendency. Meanwhile, employees increasingly contributed, not only their tacit but also their explicit knowledge, when they experienced a greater sense of well-being. Even more surprisingly, the results showed that employees' sense of well-being played a positively and pivotally mediating role in the relationship between social capital and employees' tacit and explicit knowledge-sharing behaviour in the virtual organisation. These suggest that managers within virtual organisations urgently need strategies to create an ambiance in which employees can feel a sense of well-being in order to enhance their willingness to share both their explicit and tacit knowledge.
History
School
- Business and Economics
Department
- Business
Published in
Computers in Human BehaviorVolume
44Pages
70 - 80Citation
CHUMG, H.-F. ... et al, 2015. Factors affecting knowledge sharing in the virtual organisation: employees' sense of well-being as a mediating effect. Computers in Human Behavior, 44, pp. 70 - 80Publisher
© Elsevier LtdVersion
- AM (Accepted Manuscript)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2015Notes
NOTICE: this is the author’s version of a work that was accepted for publication in Computers in Human Behavior. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Computers in Human Behavior, vol 44, March 2015, DOI: 10.1016/j.chb.2014.11.040ISSN
0747-5632Publisher version
Language
- en