Factors contributing to task success: Safety II in the context of community-based patient discharge

This explorative study investigated Safety-I and Safety-II elements in six focus groups with experienced staff involved in the patient discharge process from a community perspective. The elements explored included defining a good discharge, potential errors, influencing factors, weak signals, learning opportunities, and elements that assisted in achieving a successful task outcome. Key findings included identifying person-, task-, and organization related examples that promote a good discharge. The weak signals and elements aiding success were categorised using the SEIPS 2.0 model.