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Helping those that help themselves? The benefits of active customers

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posted on 24.02.2015 by Luke Garrod, Morten Hviid
How far do consumers go to find the best deal? Dr Luke Garrod, ESRC Centre of Competition Policy, University of East Anglia, and Professor Morten Hviid, ESRC Centre of Competition Policy and Norwich Law School, University of East Anglia, consider various studies on whether consumers seek out information before making purchasing decisions, whether firms help or hinder this situation, and what this means for competition.

History

School

  • Business and Economics

Department

  • Economics

Published in

Agenda: Advancing Economics in Business

Citation

GARROD, L. and HVIID, M., 2008. Helping those that help themselves? The benefits of active customers. Agenda, (August). Available from: http://www.oxera.com/Latest-Thinking/Agenda/2008/Helping-those-that-help-themselves-The-benefits-o.aspx

Publisher

© Oxera

Version

VoR (Version of Record)

Publication date

2008

Notes

"© Oxera 2008. All rights reserved. Except for the quotation of short passages for the purpose of criticism or review, no part may be used or reproduced without permission."

Language

en

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Keyword(s)

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