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Job stressors and voluntary work behaviours: mediating effect of emotion and moderating roles of personality and emotional intelligence

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journal contribution
posted on 16.09.2016, 07:57 by Dion Greenidge, Iain Coyne
Framed within an emotion-centred model, the current study investigated the mediating role of negative and positive emotion between job stressors and counterproductive work behaviours (CWB) and organisational citizenship behaviours, and the moderating effects of personality and ability-based emotional intelligence (EI) on the relationships between job stressors and emotions. Results from a sample of 202 Caribbean employees across eight public and private sector organisations showed that both positive and negative emotion mediated the relation between job stressors and citizenship behaviours, whereas only negative emotion was found to mediate the relation between job stressors and CWB. Some support was found for the moderating effects of personality and EI. Implications for research and practice are discussed.

History

School

  • Business and Economics

Department

  • Business

Published in

Human Resource Management Journal

Volume

24

Issue

4

Pages

479 - 495

Citation

GREENIDGE, D. and COYNE, I., 2014. Job stressors and voluntary work behaviours: mediating effect of emotion and moderating roles of personality and emotional intelligence. Human Resource Management Journal, 24(4), pp. 479-495.

Publisher

© John Wiley & Sons Ltd.

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2014

Notes

This is the peer reviewed version of the following article: GREENIDGE, D. and COYNE, I., 2014. Job stressors and voluntary work behaviours: mediating effect of emotion and moderating roles of personality and emotional intelligence. Human Resource Management Journal, 24(4), pp. 479-495, which has been published in final form at http://dx.doi.org/10.1111/1748-8583.12044. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.

ISSN

0954-5395

eISSN

1748-8583

Language

en

Exports