Managing change in BIM-Level 2 projects: benefits, challenges, and opportunities

Purpose: The aim of this paper is to validate perceived benefits and challenges of BIM-Level 2 in managing change in projects and identify opportunities for enhancing these benefits and reducing the challenges. This research is timely because, these benefits and challenges remain largely unvalidated following the passing of the BIM-Level 2 mandate in the UK, and the opportunities for enhancing the benefits and reducing challenges remain relatively unexplored. Design/methodology/approach: To achieve the aim, questionnaires were sent to BIM-Level 2 practitioners in the UK; in all, 41 responses were received. Following that, interviews with 10 BIM practitioners were carried out to identify opportunities for reducing challenges and increasing benefits. Findings: From the findings, the benefits from the literature were all validated. Beyond these, some emergent benefits were identified, such as cost saving and risk reduction. Most challenges from the literature were validated with emergent challenges identified, largely to do with the social dimension in the BIM-Level 2 process. Opportunities identified to enhance benefits and reduce challenges were mainly socially driven. These opportunities were classified as either reactive or proactive. Research limitations/implications: Opportunities for reducing challenges and increasing benefits identified from this research can inform the change management processes in BIM-Level 2. Practical implications: Findings show the processes and requirements for managing change in BIM-level 2. Social implications: The identification of behaviours reveals the social requirements for BIM-level 2. Originality/value: This research identifies opportunities required to reconstruct the change management process in BIM-Level 2. This forms a basis for future work to explore the antecedents of these social requirements.