The AI challenge

2019-11-20T12:06:03Z (GMT) by Ian Herbert Alex Zarifis
In this article, Ian Herbert and Alex Zarifis from Loughborough University look at a typical industry disruption scenario through the eyes of a hypothetical division that has been tasked by head office with planning a digital transformation. The current context and challenges of the hypothetical insurer are outlined first and then a plan to utilise AI is discussed.