Towards human-chatbot interaction: a virtual assistant for the ramp-up process
conference contributionposted on 09.04.2020 by Melanie Zimmer, Ali Al-Yacoub, Pedro Ferreira, Niels Lohse
Any type of content contributed to an academic conference, such as papers, presentations, lectures or proceedings.
Nowadays, we are surrounded by virtual assistants in everyday life. But one domain that is assumed to massively benefit from virtual assistants, is manufacturing. In particular, where activities are reliant on human expertise and knowledge, a virtual assistant could help support the human. The vision of this work is inspired by the need for bringing an assembly system more rapidly to an operational state. To achieve this vision, a decision-support framework that aims to better integrate the human operator into the ramp-up activity is proposed. As part of this framework, natural language processing tools are applied to allow the development of a virtual assistant for the ramp-up process. This paper provides an overview of the current work in progress, which is part of a PhD research undertaken at the Intelligent Automation Centre at Loughborough University. It outlines the initial efforts and future steps that have been completed and are planned.
EPSRC CDT - Embedded Intelligence - Holding account : EP/L014998/1
The research leading to these results has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 680735, project openMOS (Open Dynamic Manufacturing Operating System for Smart Plug-and-Produce Automation Components).
- Mechanical, Electrical and Manufacturing Engineering