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Uncertainty in competitive bidding – a framework for product–service systems

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journal contribution
posted on 16.10.2012 by Melanie E. Kreye, Linda B. Newnes, Yee Goh
Owing to servitisation, manufacturing companies are increasingly required to compete through the provision of services around their products. The contracts for these services are often allocated through competitive bidding where the potential suppliers submit a price bid to the customer. The pricing decision is influenced by various uncertainties. This article proposes a conceptual framework depicting these influencing uncertainties on the bidding strategy. This framework is based on three empirical studies with industry investigating different viewpoints on the decision-making process. The intention is to support the pricing decision when competitively bidding for a service contract. The framework can be applied to specific competitive bidding situations to identify the influencing uncertainties, model them and depict their influences on the pricing decision.

History

School

  • Mechanical, Electrical and Manufacturing Engineering

Citation

KREYE, M.E., NEWNES, L.B. and GOH, Y.M., 2012. Uncertainty in competitive bidding – a framework for product–service systems. Production Planning and Control, 25 (6), pp.462-477.

Publisher

© Taylor and Francis

Version

AM (Accepted Manuscript)

Publication date

2014

Notes

This article was published in the journal Production Planning and Control [© Taylor and Francis]. The definitive version is available at: http://www.tandfonline.com/doi/abs/10.1080/09537287.2012.705354

ISSN

0953-7287

eISSN

1366-5871

Language

en

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