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Cyberbullying at work: Understanding the influence of technology

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posted on 23.11.2017, 14:10 by Samuel Farley, Iain CoyneIain Coyne, Premilla D'Cruz
We exist at a time when technology has revolutionised the way people work. It is now just as easy to communicate electronically with colleagues thousands of miles away as it is with a coworker in the same building. While there are many advantages of information and communication technologies (ICTs), workplace cyberbullying channeled through ICTs illustrates the potential drawbacks of such technologies. The current chapter examines the limited, yet developing research on workplace cyberbullying. First, we discuss the criteria used to define workplace cyberbullying and the behaviours that encompass it. Second, we present current empirical findings, including research on the actors involved in the process and the antecedents, prevalence and impact of workplace cyberbullying. Finally, we discuss theoretical perspectives on why workplace cyberbullying occurs, highlight the emerging focus on the work context and present some suggestions for future research in this area.



  • Business and Economics


  • Business

Published in

Workplace Bullying. Concepts, approaches and methods


1 - 31


FARLEY, S., COYNE, I.J. and D'CRUZ, P., 2017. Cyberbullying at work: Understanding the influence of technology. IN: D'Cruz, P. ... et al (eds). Concepts, Approaches and Methods. Singapore: Springer, pp.1-31.


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AM (Accepted Manuscript)

Publisher statement

This chapter was accepted for publication in the book Concepts, Approaches and Methods and the definitive published version is available at https://doi.org/10.1007/978-981-10-5334-4_8-1

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Book series

Handbooks of Workplace Bullying, Emotional Abuse and Harassment; 1