Twenty years of research, mostly driven by normatively pro-digital media perspectives that focused on whether online ‘engagement’ was being sufficiently embedded in political or journalistic institutions, has obscured some important questions about the properties of that engagement, and the origins and consequences of digitally shaped attitudes and behaviours more generally. This legacy has made it more difficult for scholars to appreciate some problematic aspects of how digital media uses are reshaping how public opinion is formed and how the civic culture of liberal democracies is evolving. Can we better understand how social media interact with the constraints on rational opinion formation and how far those constraints are shaped by cognitive biases, social identities and social media affordances? And can we intervene to minimize the impact of those constraints and promote liberal democratic norms? Addressing these challenges will equip the field for future research.
This is a draft chapter. The final version is available in A Research Agenda for Digital Politics edited by William H. Dutton, published in 2020, Edward Elgar Publishing Ltd https://doi.org/10.4337/9781789903096.00009. The material cannot be used for any other purpose without further permission of the publisher, and is for private use only.