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How practitioners deal with their clients' "off-track" talk

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posted on 23.12.2014, 13:16 authored by Charles Antaki
In institutional encounters where a client engages with a practitioner for advice or guidance, there is a phase in which the client may be expected to 'tell their tale' before the practitioner offers a response. In this chapter I shall analyse the kind of professional conversation which involves with a client being invited to describe a personal and indeed intimate problem, in order for the professional to offer their perspective (and possibly suggest a solution). The client's problems here are matters of emotion, conflict or life-style, caused or sharpened by psychological disorder or disability - in other words, we shall be listening in to what the editors term as the 'professional format' of the counselling, personal-support and therapy consultation.

History

School

  • Social Sciences

Department

  • Communication, Media, Social and Policy Studies

Published in

DISCOURSES OF THE HELPING PROFESSIONS

Pages

13 - 31

Citation

ANTAKI, C., 2014. How practitioners deal with their clients' "off-track" talk. IN: Graf, E.M., Sator, M. and Spranz-Fogasy, T. (eds). Discourses of Helping Professions. John Benjamins, pp. 13 - 31.

Publisher

© John Benjamins

Version

AM (Accepted Manuscript)

Publication date

2014

Notes

This is the author accepted manuscript version of a book chapter that was published in Discourses of Helping Professions. It is available here with permission from John Benjamin who are the publisher and copyright holder, the definitive version is available here: http://dx.doi.org/10.1075/pbns.252.02ant. The publisher should be contacted for permission to re-use or reprint this material in any form.

ISBN

9789027256577

Language

en