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Download fileIntroduction: the role and substance of public service operations management
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posted on 2016-07-14, 14:10 authored by Zoe Radnor, Nicola BatemanThis introductory chapter establishes the need for a book on Public Service Operations Management and then through unpacking the structure and content of the book explore what is meant by Public Service Operations Management.
History
School
- Business and Economics
Department
- Business
Published in
Public Service Operations Management A Research HandbookPages
1 - 10Citation
RADNOR, Z.J. and BATEMAN, N., 2015. Introduction: the role and substance of public service operations management. IN: Radnor, Z. ... et al (eds). Public Service Operations Management: A Research Handbook. Abingdon: Routledge, pp. 1 - 10Publisher
Routledge / © The editorsVersion
- SMUR (Submitted Manuscript Under Review)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/Publication date
2015Notes
This is an Accepted Manuscript of a book chapter published by Routledge in Public Service Operations Management: A Research Handbook on 08 Oct 2015, available online: http://www.routledge.com/9781138813694ISBN
9781138813694Language
- en