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Introduction: the role and substance of public service operations management

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posted on 14.07.2016, 14:10 by Zoe Radnor, Nicola Bateman
This introductory chapter establishes the need for a book on Public Service Operations Management and then through unpacking the structure and content of the book explore what is meant by Public Service Operations Management.

History

School

  • Business and Economics

Department

  • Business

Published in

Public Service Operations Management A Research Handbook

Pages

1 - 10

Citation

RADNOR, Z.J. and BATEMAN, N., 2015. Introduction: the role and substance of public service operations management. IN: Radnor, Z. ... et al (eds). Public Service Operations Management: A Research Handbook. Abingdon: Routledge, pp. 1 - 10

Publisher

Routledge / © The editors

Version

SMUR (Submitted Manuscript Under Review)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2015

Notes

This is an Accepted Manuscript of a book chapter published by Routledge in Public Service Operations Management: A Research Handbook on 08 Oct 2015, available online: http://www.routledge.com/9781138813694

ISBN

9781138813694

Language

en

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