Total Quality Management (TQM) was initially developed in Japan and developed in the USA and the UK, influencing other business systems during the 1980s and 1990s. The Greek business system appears quite enthusiastic towards the adoption of this management approach. However, since it is widely accepted that TQM, as a management philosophy, sets a challenge for the organizational agendas in all business environments, it is important to understand how this initiative has been applied in Greece.
History
School
Loughborough Business School
Published in
Business and Management Practices in Greece: A Comparative Context
This book chapter was accepted for publication in the book Business and Management Practices in Greece: A Comparative Context. The definitive published version is available at https://doi.org/10.1057/9780230306530_12