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Acceptability of urban water, sanitation, electricity and transport services

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conference contribution
posted on 22.04.2016 by Ian Smout, James Esson, R. Kiunsi, C. Ngouanet, M. Oteng-Ababio, Julie Fisher, Aristide Yemmafouo, A. Namangaya
The quality and acceptability of services in a range of urban communities were investigated by the RurbanAfrica project. Research was undertaken through focus group discussions and interviews with individual residents in 30 settlements in six cities- Douala and Bafoussam in Cameroon, Accra and Sekondi- Takoradi in Ghana and Dar es Salaam and Arusha in Tanzania. Residents reported a multitude of challenges in meeting their needs for water, sanitation, electricity and transport. Overall, their highest priorities for improvement were urban transport and water supply, followed by sanitation. Electricity was the lowest priority overall, though it was still first or second priority in six of the 30 settlements. The lower priority for improving sanitation than water supply contrasts with reported coverage levels which are twice as high for water supply as for sanitation, suggesting that “coverage” by improved water supply does not imply an acceptable level of service.
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School

  • Architecture, Building and Civil Engineering

Research Unit

  • Water, Engineering and Development Centre (WEDC)

Published in

Water, Sanitation and Hygiene Services Beyond 2015: Improving Access and Sustainability, 38th WEDC International ConferenceWater, Sanitation and Hygiene Services Beyond 2015: Improving Access and Sustainability, 38th WEDC International Conference

Pages

? - ? (6)

Citation

SMOUT, I.K. ... et al, 2015. Acceptability of urban water, sanitation, electricity and transport services. IN: Shaw, R.J. (ed). Water, sanitation and hygiene services beyond 2015 - Improving access and sustainability: Proceedings of the 38th WEDC International Conference, Loughborough, UK, 27-31 July 2015, 6pp.

Publisher

© WEDC, Loughborough University

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VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

01/04/2015

Publication date

2015

Notes

This is a conference paper.

Other identifier

WEDC_ID:22242

Language

en

Location

Loughborough University, UK

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