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An innovative framework for embedding knowledge management in an organisation: a manager's perspective

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conference contribution
posted on 12.02.2018 by Kathryn Harries
This paper recommends moving beyond the form of knowledge management which relies on individuals taking responsibility to learn and improve practice, to implementing a more comprehensive approach where knowledge is at the core of business, so that the sector more effectively, efficiently and sustainably meets the needs of target populations. It provides a valuable framework for managers and leaders to consistently support local action in order to improve and sustain water, sanitation and hygiene (WASH) services. Alternatively, the framework can be used by local actors to strengthen their organisations. The paper is based on experience, case studies and a literature review. The author is a WASH and Integrated Management System specialist, who has developed, implemented and reviewed successful ‘bottom-up’ management systems that focus on empowering local teams in corporate, development, and humanitarian settings.
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School

  • Architecture, Building and Civil Engineering

Research Unit

  • Water, Engineering and Development Centre (WEDC)

Published in

WEDC Conference

Citation

HARRIES, K., 2017. An innovative framework for embedding knowledge management in an organisation: a manager's perspective. IN: Shaw, R.J. (ed). Local action with international cooperation to improve and sustain water, sanitation and hygiene (WASH) services: Proceedings of the 40th WEDC International Conference, Loughborough, UK, 24-28 July 2017, Paper 2664, 6p.p.

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© WEDC, Loughborough University

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VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2017

Notes

This is a conference paper.

Other identifier

WEDC_ID:22676

Language

en

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