Gnana Oguchi Cole Cooper Consumer expectations PLATE 2017.pdf (1.93 MB)

Consumer expectations of product lifetimes around the world: a review of global research and methods

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conference contribution
posted on 24.09.2018, 13:56 by Alex Gnanapragasam, Masahiro Oguchi, Christine Cole, Tim Cooper
This paper presents the findings of research to identify and evaluate current studies into consumer expectations of product lifetimes across durable goods. Following a literature review, studies were classified using a product categorisation scheme formulated at Nottingham Trent University and a product lifetime expectations typology adapted from Oguchi et al. (2016a) was developed. The results would appear to suggest that consumer expectations of product lifetimes are in decline, and that those in the United Kingdom appear to be lower than those in other parts of the world. However, identifying differences in consumer expectations of product lifetimes is hindered by the different methods employed in studies, as face-to-face interviews, and online, telephone and postal studies all have the potential to produce different results. Three key challenges to furthering research into consumer expectations of product lifetimes were identified: Product coverage, definitions of consumer expectations and sampling strategies. Only if these challenges can be addressed will researchers be able to draw meaningful conclusions on both personal and cultural trends in expected product lifetimes and make a positive contribution to addressing both material and social aspects of the circular economy.

Funding

This project was financially supported by the UK’s Engineering and Physical Sciences Research Council’s Centre for Industrial Energy, Materials and Products (grant reference EP/N022645/1).

History

School

  • Architecture, Building and Civil Engineering

Published in

PLATE: Product lifetimes and the environment, 2017 ISBN 9781614998204464

Pages

464 - 469

Citation

GNANAPRAGASAM, A. ... et al., 2017. Consumer expectations of product lifetimes around the world: a review of global research and methods. IN: Bakker, C.A. and Mugge, R. (eds.) PLATE: Product lifetimes and the environment: Conference Proceedings of PLATE 2017, 8-10 November 2017, Delft, the Netherlands. Amsterdam: IOS Press, pp. 464-469.

Publisher

IOS Press (Delft University)

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/by-nc/4.0/

Publication date

2017

Notes

This is an Open Access Article. It is published by IOS under the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/by-nc/4.0/

ISBN

9781614998198;9781614998204

Book series

Research in Design Series;9

Language

en

Location

Delft, Netherlands

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