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Exploiting benefits from IS/IT investments: an IT culture perspective

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conference contribution
posted on 29.07.2015 by Kayode A. Odusanya, Crispin Coombs, Neil Doherty
Despite huge global spend on IS/IT, empirical evidence shows many of these investments do not deliver expected benefits. Benefits are realized when organizations attend to contextual factors surrounding the implementation of IT and not just its technical implementation. Culture, as a contextual factor, has been shown to have a strong influence on the way IS/IT is adopted, used and exploited. We draw from IS organizational culture studies to show how individual/group IT cultures (IT culture archetypes) offer a user-centric perspective on benefits exploitation from IS/IT investments. The majority of benefits are achieved later into the lifecycle of an IS/IT investment, after implementing the IS/IT resource. Thus, this study investigates post adoption experience of an organization’s IS/IT investment, an important systems lifecycle stage that has received less attention in the IS literature. We adopt a single in-depth case study approach incorporating a three stage mixed data collection strategy. From a theoretical perspective, IT culture offers an intuitive approach to address IS/IT benefits management challenges during the post-adoption stage. From a practitioner perspective, we believe findings from this study, will offer several managerial implications for business and IT managers on specific actions to realize greater benefits from their IS/IT investments.

History

School

  • Business and Economics

Department

  • Business

Published in

Twenty-Third European Conference on Information Systems (ECIS)

Citation

ODUSANYA, K., COOMBS, C. and DOHERTY, N., 2015. Exploiting benefits from IS/IT investments: an IT culture perspective. IN: Proceedings of the 23rd European Conference on Information Systems (ECIS), Münster, Germany 26-29 May 2015, 10pp.

Publisher

European Conference on Information Systems (ECIS)

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2015

Notes

This is a conference paper.

Language

en

Location

Münster, Germany

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