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Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues

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conference contribution
posted on 12.02.2010, 14:57 by Anastassia Blechko, Iain T. Darker, Alastair Gale
The aim of the present research is to investigate the importance of individual differences in the recognition of emotional state from non-verbal, visual cues in relation to the work of CCTV operators. An experiment was conducted to determine whether the detection of a gun carrier can be predicted on the basis of an observer’s ability to recognize emotion conveyed by non-verbal, visual cues. There was a relationship between the emotional state reported by an individual whilst carrying a firearm and the extent to which an observer was ability to determine whether or not this individual was carrying a gun. It was also found that observers with a high ability to recognize emotion from facial expressions were able to spot a gun carrier more accurately than observers with a low ability in this respect. This small-scale pilot study requires replication with a larger number of participants and real CCTV images.

History

School

  • Science

Department

  • Computer Science

Citation

BLECHKO, A., DARKER, I.T. and GALE, A.G., 2008. Exploring essential skills of CCTV operators: the role of sensitivity to nonverbal cues. IN: Bust, Phillip D. (ed). Contemporary Ergonomics 2008, Proceedings of the International Conference on Contemporary Ergonomics. CE2008, Nottingham, UK, 1st-3rd April, pp. 145-150.

Publisher

© Taylor & Francis

Version

AM (Accepted Manuscript)

Publication date

2008

Notes

This is a conference paper.

ISBN

9780415465755

Language

en

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