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HR self-service systems: Labour saving or labour shifting?

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conference contribution
posted on 12.04.2019 by Dimitra Skoumpopoulou, Nina M. Jorden, Clive Trusson
Over the last decade self-service portals into Human Resources (HR) systems have become ubiquitous across organisations with significantly-sized workforces. These enable employees to perform administrative tasks that traditionally were the responsibility of workers situated in the personnel or HR function of an organisation. The lack of research into the impact of recent innovations in web-enabled HR system upon workforces has been noted in the HR literature. As such, there is a gap in this literature pertaining to the worker experience of using self-service portals, and critically-minded evaluations of the impact of self-service HR on organisational cultures and structures. Our research will look into this gap by interviewing various stakeholders in two higher education institutions.

History

School

  • Business and Economics

Department

  • Business

Published in

UKAIS https://ukais.wildapricot.org/page-18185

Citation

SKOUMPOPOULOU, D., JORDEN, N.M. and TRUSSON,, C., 2019. HR self-service systems: Labour saving or labour shifting? Presented at the 24th UK Academy for Information Systems International Conference (UKAIS), Oxford, 9th - 10th April 2019.

Publisher

© the Authors. Published by AIS

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

23/01/2019

Publication date

2019

Notes

This is a conference paper.

Language

en

Location

Oxford

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