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The realization of public value through e-government: a structuration perspective

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conference contribution
posted on 12.01.2017 by Khalid Al Rawahi, Crispin Coombs, Neil Doherty
Recent studies show e-government implementations are biased towards the realization of efficiency and service effectiveness benefits, with less attention paid to the delivery of public value. Public value (PV) is a corner stone for balancing benefits across all stakeholders and it redefines our understanding of e-governmental success. However, e-government is having minimal impact on PV. Further, research on PV in emerging democracies or non-democratic states is lacking. Thus, this study adopts a structuration perspective to identify the factors that influence government agencies position with regard to the delivery of PV, and explore user and community responses to e-government initiatives. The study will adopt a mixed methods approach combining qualitative and quantitative techniques. The study will make important contributions to theory by investigating how structuration theory can be integrated with Moore’s (1995) strategic PV triangle to understand how e-government may facilitate the production of PV.

History

School

  • Business and Economics

Department

  • Business

Published in

International Conference on Information Systems

Citation

AL RAWAHI, K., COOMBS, C. and DOHERTY, N., 2016. The realization of public value through e-government: a structuration perspectiv IN Proceedings of the 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland, 11-14 December 2016.

Publisher

Association for Information Systems (© the authors)

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

23/09/2016

Publication date

2016

Notes

This is a conference paper

Language

en

Location

Dublin

Exports