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A case study of individual trust development in computer mediated collaboration teams
conference contributionposted on 2019-04-09, 09:50 authored by Xusen Cheng, Linda Macaulay, Alex Zarifis
Individual trust development is vital to online collaboration in teams. A semi-virtual case study, which is composed of eight collaborative student groups using Web based computer support, is tracked by the authors over one year. Surveys, interviews and documentation are applied in the data collection. A scale balance model and trust spider diagram are used to analyze the data for all three stages of this case study. A sample group is analyzed in this paper. This research offers insight into how individual trust develops over time in computer mediated collaboration. The results of each group in this case are discussed. Some new trust factors which may be important to individual trust development are also presented in this paper. © 2009 IEEE.
- Business and Economics
Published inProceedings - 12th IEEE International Conference on Computational Science and Engineering, CSE 2009
Pages277 - 282
CitationCHENG, X., MACAULAY, L. and ZARIFIS, A., 2009. A case study of individual trust development in computer mediated collaboration teams. Presented at the 12th IEEE International Conference on Computational Science and Engineering, (CSE 2009), Vancouver, BC, Canada, 29-31 Aug, vol. 3, pp. 277 - 282.
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Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis paper is in closed access.