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A classification model of the lean barriers and enablers: a case from Brazilian healthcare

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conference contribution
posted on 10.04.2017, 14:06 by Higor V. Dos Reis Leite, Nicola Bateman, Zoe J. Radnor
Lean is widely known as an approach to improve the process, reducing wastes and adding value to the customer. However, around 70% of the lean projects fail during its journey, this situation is related to barriers and enablers to implement lean projects. Thus, this paper aims to analyse and classify lean barriers and enablers into an organizational model. The methodology is based on systematic literature review as well as a case study. The paper presents a classification model into seven organizational aspects as well as propositions related to patient’s behaviour and the public healthcare system.



  • Business and Economics


  • Business

Published in

23rd International Annual EurOMA Conference in , 17-22 June 2016. P


DOS REIS LEITE, H.V., BATEMAN, N. and RADNOR, Z.J., 2016. A classification model of the lean barriers and enablers: a case from Brazilian healthcare. 23rd EurOMA Conference, Trondheim, Norway, 17th-22nd June.


EurOMA (© the authors)


AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date



This is a conference paper.




Trondheim, Norway