PUB LDS 988 Participatory_approach_to_helicopter_UI_design-FINAL.pdf (509.49 kB)
A participatory approach to helicopter user interface design
conference contribution
posted on 2019-08-06, 13:15 authored by David McNeish, Martin MaguireMartin MaguireThe importance of involving users during user interface (UI) design activities is widely recognised
however the nature of this involvement may vary significantly. This study investigated the benefits
and challenges of applying Participatory Design (PD) during the development of helicopter UI.
During the first phase, four helicopter design professionals were interviewed in order to understand
their views on user involvement and current approaches. The second phase involved three
helicopter test pilots and three human factors specialists participating in a PD workshop (based on
design thinking) focussed on a helicopter UI design case study (the Automatic Flight Control
System within a Royal Navy Merlin Mark 2). There was strong agreement from all the participants
that user involvement is important and current approaches were described as mainly consultative.
Benefits identified included a better understanding of the problem and context of use and therefore
closer alignment of the design with user needs. The approach encouraged divergent thinking and
benefitted from being multidisciplinary. Minor changes to the workshop format should be
considered in order to minimise the risk of bias and make the best use of the participants’ time. This
study developed a valuable approach to PD which is likely to be generalizable to other domains.
History
School
- Design
Published in
Contemporary Ergonomics & Human Factors 2019Source
Ergonomics & Human Factors (EHF 2019)Publisher
Chartered Institute of Ergonomics & Human Factors (CIEHF)Version
- AM (Accepted Manuscript)
Rights holder
Crown copyright (2019), DstlPublisher statement
This is an Open Access Paper. It is published by CIEHF under the license http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/Acceptance date
2018-12-11Publication date
2019-05-01Copyright date
2019Publisher version
Language
- en
Location
Stratford on AvonEvent dates
29th April 2019 - 1st May 2019Depositor
Mrs Andrea Jenkins impersonating Dr Martin MaguireUsage metrics
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