ASEC2020 Paper v2_0.pdf (272.13 kB)
Advocating systems approaches outside of engineering: reporting on research with the UK insurance sector towards the adoption of trustworthy AI-enabled systems
conference contribution
posted on 2020-12-11, 11:29 authored by Paul TimmsPaul Timms, Melanie KingMelanie KingPart of INCOSE’s SE vision 2025 is to expand the application of Systems Engineering approaches across
industries. One opportunity is the development and deployment of AI-enabled services by enterprises
worldwide, as societal expectations for acceptable AI use present significant challenges for policy
makers, regulators and system designers. In this paper, we report on an ongoing research project
with the UK insurance sector, investigating the application of systems approaches in the adoption of
trustworthy AI-enabled systems. We aim to showcase the relevance of a systems approach when
addressing impending consumer protections for AI use, referenced as principles for ethical,
responsible, or trustworthy use of AI and data technologies, amongst others, dependent on
publication and perspective adopted. We explain how the UK insurance industry, and underpinning
platform technologies, can be considered a complex system of systems, and how Systems Thinking
worldviews can bring coherence. This research builds upon two substantial bodies of work that have
synthesised policy and advisory literature (combining governmental, inter-governmental, private
sector and civil society stakeholders) on the expectations for acceptable AI and data use across the
world. We describe how Systems Engineering practices can be applied to integrate trustworthy design
principles into a complex socio-technical environment, and discuss why capability engineering, at the
insurance sector level, can help insurance enterprises and industry regulators address ethical /
responsible / trustworthy-by-design criteria. We comment on the challenges and limitations we have
encountered during this process and discuss the next steps of this research.
History
School
- Mechanical, Electrical and Manufacturing Engineering
Source
The UK Annual Systems Engineering Conference (ASEC) 2020Publisher
International Council on Systems EngineeringVersion
- VoR (Version of Record)
Rights holder
© The authorsAcceptance date
2020-07-17Publication date
2020-11-17Publisher version
Language
- en
Location
Enstone, Oxfordshire, UK (Virtual Conference)Event dates
17th November 2020 - 18th November 2020Depositor
Dr Melanie King Deposit date: 7 December 2020Usage metrics
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