C200 Ochieng (2010) An Assessment of Key Performance indicators Utilised in Measuring Multicultural Team Performance.pdf (494.11 kB)
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An assessment of Key Performance Indicators utilised in measuring multicultural team performance

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conference contribution
posted on 25.08.2017, 12:29 by Andrew Price, Edward G. Ochieng
As globalisation advances at an ever-increasing rate, there is a great need in the global construction industry for identifying a set of common indicators to be used by project leaders in measuring multicultural team performance at the project level. The focus of this research was to collect management perceptions of the key performance indicators currently utilised in the global construction industry in Kenya and UK. A literature search was employed to generate the initial set of perceived key performance indicators, which were administered to the construction industry via a survey using both quantitative and qualitative methodology. Correlations were performed for both the quantitative and qualitative indicators to determine which type of indicators is used most extensively. Further analysis displayed a substantial difference between project leaders in Kenya and the UK. In conclusion, it was found that the correlation between quantitative indicators and qualitative indicators proved to be inconclusive.



  • Architecture, Building and Civil Engineering

Published in

CIB World Congress (W101), TG59 Culture in Construction


PRICE, A. and OCHIENG, E., 2010. An assessment of Key Performance Indicators utilised in measuring multicultural team performance. IN: Proceedings of 2010 18th CIB World Building Congress (Special Track, CIB-TG59 People in Construction task group and CIB-W112 Culture in Construction working commission), Salford, Great Britain, 10-13 May 2010, pp.14-22.


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This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

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CIB publication;359




The Lowry, Salford Manchester