Challenges in operation of the Abuja water distribution system: headquarters and area office perspectives

Often effective management of a water resource will involve cooperation and understanding between concerned stakeholders. An inquiry into the challenges in operation of the current water distribution system at the Headquarters and Areas Office of the Federal Capital Territory Water Board (FCTWB) showed that reluctance to share information (where present) to maintain a level of control on was routine and often lead to differing views between them on various subjects including non-revenue water and cooperation with the city development agency. It also revealed the need for integration of the operational staff of the area offices in the affairs and decisions of the headquarters in order to ensure practicality of programmes during the planning phase and promote cooperation and initiative in implementation.