Connecting those that care: Designing for transitioning, talking, belonging and escaping
conference contributionposted on 13.03.2018, 10:16 by Kiel Long, Lyndsey Bakewell, Roisin C. McNaney, Konstantina Vasileiou, Mark Atkinson, Manuela Barreto, Julie Barnett, Michael WilsonMichael Wilson, Shaun Lawson, John Vines
Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.
This work was supported by RCUK grant ES/M003558/1, funded through the Empathy and Trust in Online Communicating (EMoTICON) funding call administered by the Economic and Social Research Council in conjunction with the RCUK Connected Communities, Digital Economy and Partnership for Conflict, Crime and Security themes, and supported by the Defence Science and Technology Laboratory (Dstl) and the Centre for the Protection of National Infrastructure (CPNI).
- The Arts, English and Drama
- English and Drama