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Design heuristics for artificial intelligence: inspirational design stimuli for supporting UX designers in generating AI-powered ideas

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conference contribution
posted on 25.03.2021, 14:38 by Xiaoneng Jin, Mark EvansMark Evans, Hua Dong, Anqi Yao
Artificial Intelligence (AI) will provide novel User Experience (UX) solutions if UX designers understand how AI can be best utilized. They need to understand AI capabilities and envisage potential applications. To aid the ideation processes, design heuristics for AI are needed to support UX designers in the conceptual design stage. Forty design heuristics were extracted from 1,755 granted AI patents through a four-step process. The feasibility of the heuristics was verified with two AI-powered case studies: a smart canteen and an online smart shopping system. Case studies suggest that AI design heuristics can be used as design stimuli in the early conceptual design phase to support practitioners in exploring a larger design space for the generation of AI-powered ideas.

Funding

China Scholarship Council (Grant no: 201906360310)

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems (CHI EA '21)

Pages

1-8

Source

2021 ACM CHI Virtual Conference on Human Factors in Computing Systems (CHI 2021)

Publisher

ACM

Version

AM (Accepted Manuscript)

Rights holder

© Association for Computing Machinery (ACM)

Publisher statement

© ACM 2021. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems (CHI EA '21), http://dx.doi.org/10.1145/3411763.3451727.

Acceptance date

19/02/2021

Publication date

2021-05-08

Copyright date

2021

ISBN

9781450380959

Language

en

Editor(s)

Yoshifumi Kitamura; Aaron Quigley

Location

Yokohama, Japan (Virtual)

Event dates

8th May 2021 - 13th May 2021

Depositor

Dr Mark Evans. Deposit date: 18 March 2021

Article number

219