EMOTIVE Ontology - Extracting fine-grained emotions from terse, informal messages.pdf (147.66 kB)
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Emotive ontology: extracting fine-grained emotions from terse, informal messages

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conference contribution
posted on 15.09.2015, 13:36 by Martin SykoraMartin Sykora, Tom JacksonTom Jackson, Ann O'Brien, Suzanne ElayanSuzanne Elayan
With the uptake of social media, such as Facebook and Twitter, there is now a vast amount of new user generated content on a daily basis, much of it in the form of short, informal free-form text. Businesses, institutions, governments and law enforcement organisations are now actively seeking ways to monitor and more generally analyse public response to various events, products and services. Our primary aim in this project was the development of an approach for capturing a wide and comprehensive range of emotions from sparse, text based messages in social-media, such as Twitter, to help monitor emotional responses to events. Prior work has focused mostly on negative / positive sentiment classification tasks, and although numerous approaches employ highly elaborate and effective techniques with some success, the sentiment or emotion granularity is generally limiting and arguably not always most appropriate for real-world problems. In this paper we employ an ontology engineering approach to the problem of fine-grained emotion detection in sparse messages. Messages are also processed using a custom NLP pipeline, which is appropriate for the sparse and informal nature of text encountered on micro-blogs. Our approach detects a range of eight high-level emotions; anger, confusion, disgust, fear, happiness, sadness, shame and surprise. We report f-measures (recall and precision) and compare our approach to two related approaches from recent literature. © 2013 IADIS.

History

School

  • Business and Economics

Department

  • Business

Published in

Proceedings of the IADIS International Conference Intelligent Systems and Agents 2013, ISA 2013, Proceedings of the IADIS European Conference on Data Mining 2013, ECDM 2013

Pages

19 - 26

Citation

SYKORA, M.D. et al., 2013. Emotive ontology: extracting fine-grained emotions from terse, informal messages. Proceedings of the IADIS International Conference Intelligent Systems and Agents 2013, ISA 2013, Prague, 22-26 July, pp.19-26.

Publisher

© IADIS - International Association for Development of the Information Society

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2013

Notes

This is a conference paper.

ISBN

9789728939939

Language

en