This explorative study investigated Safety-I and Safety-II elements in six focus groups with experienced staff involved in the patient discharge process from a community perspective. The elements explored included defining a good discharge, potential errors, influencing factors, weak signals, learning opportunities, and elements that assisted in achieving a successful task outcome. Key findings included identifying person-, task-, and organization related examples that promote a good discharge. The weak signals and elements aiding success were categorised using the SEIPS 2.0 model.
Funding
The project was commissioned as a result of a successful joint bid for funding by Health Partnerships, a Division within Nottinghamshire Health Care NHS Trust and Loughborough University Design School.
History
School
Design
Published in
CIEHF Annual Conference 2017
Contemporary Ergonomics and Human Factors 2017
Pages
73 - 80
Citation
BURFORD, E.-M. ... et al, 2017. Factors contributing to task success: Safety II in the context of community-based patient discharge. IN: Contemporary Ergonomics & Human Factors 2017: Proceedings of the Annual Conference of the Chartered Institute of Ergonomics & Human Factors, Daventry, Northamptonshire, UK, 25-27 April 2017, pp.73-80.
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/