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Factors influencing effective performance of multi-cultural construction project teams

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conference contribution
posted on 21.12.2015, 13:58 authored by Andrew Price, Edward G. Ochieng
As a result of globalization, one of the major issues affecting the success of a construction project would be the formation of a multi-cultural project team. As construction project leaders continue to lead global, multi-cultural projects, there is a demand for managing a workforce that is more diverse than ever. The multi-generational workforce has distinct views on work ethic, communication and incentives; finding common ground is essential. This study examines how cultural differences could impact upon multi-cultural team performance. Postal questionnaires were sent to project leaders in Kenya and UK. The results indicate that different approaches in multi-cultural performances consist of seven key impacts: communication techniques, smoothness of handover, teamwork, issue resolution, joint decision making, people selection, people selection and prioritization. The findings suggest that project leaders managing multi-cultural construction project teams need to have the attributes to building trust among team members, provide good planning and institute good communication techniques. Our results on how cultural differences impact multi-cultural construction project teams can help construction organizations identify likely areas of potential divergence on multi-cultural projects, and researchers to identify areas of future research.

History

School

  • Architecture, Building and Civil Engineering

Published in

Procs Twenty Sixth Annual Conference

Pages

1159 - 1167

Citation

OCHIENG, E.D. and PRICE, A.D.F., 2010. Factors influencing effective performance of multi-cultural construction project teams. IN: Egbu, C. (ed.), Proceedings 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK. Association of Researchers in Construction Management, Vol. 2, pp.1159–1167.

Publisher

© ARCOM / © the authors

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2010

ISBN

9780955239045

Language

en

Location

Leeds, UK,