POMS Final Paper - 011-0563.pdf (202.35 kB)

Generating value from whole-life solutions - a new opportunity for the UK rail industry

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conference contribution
posted on 18.07.2011, 14:02 by Richard J. Clayton, Chris Backhouse, Samir Dani, J. Lovell
The UK government has started to demand a “whole-life, whole-system” view of new contracts within the UK rail industry; requiring the industry to transform the way it does business in order to deliver this new paradigm. This paper describes the work of a collaborative academic-industry research project; based in one railway vehicle manufacturing company. The aim of the project is to maximise benefit across the value chain throughout the whole-life of a fleet of railway vehicles. This paper presents preliminary results and a review of the relevant literature to discuss how the traditional approach to value generation must change in order to deliver whole-life solutions. The discussion describes how an organisation’s structure, approach to contracting and spares provisioning, supplier and customer relationships and people issues (behaviours and cultures) significantly impact upon the ability to deliver value to the manufacturer, their customers and suppliers in whole-life service contracts.

History

School

  • Mechanical, Electrical and Manufacturing Engineering

Citation

CLAYTON, R.J. ... et al, 2009. Generating value from whole-life solutions - a new opportunity for the UK rail industry. 20th Annual Conference of the Production and Operations Management Society, Orlando, USA, 1st-4th May.

Publisher

Production and Operations Management Society (© The author)

Version

VoR (Version of Record)

Publication date

2009

Notes

This is a conference paper.

Book series

Abstract Number;011-0563

Language

en

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