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Getting it together: a multi-disciplinary approach to service delivery

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conference contribution
posted on 12.02.2018, 15:09 by Annette Bos, Paul Deverill
Since the beginning of the international drinking water and sanitation decade, now over twenty years ago, a great deal has been achieved. Yet even today, 1.1 billion people lack access to safe drinking water, and 2.4 billion, or two out of every five persons lack access to sanitation (JMP, 2000). Whilst there is little hard data to say who these people actually are, there is growing anecdotal evidence that many of the poorest members of society have been left out. Meanwhile, much has been learnt about service delivery. Several major evaluations have reached similar conclusions: projects that did not take into account user demand suffer from poor use, poor sustainability and poor cost recovery (for example, see Cairncross, 1992 and White, 1997). These and other findings have resulted in the emergence of demand focused methodologies, the best known of which is known by its acronym, DRA.

History

School

  • Architecture, Building and Civil Engineering

Research Unit

  • Water, Engineering and Development Centre (WEDC)

Published in

WEDC Conference

Citation

BOS, A. and DEVERILL, P., 2001. Getting it together: a multi-disciplinary approach to service delivery. IN: Scott, R. (ed). People and systems for water, sanitation and health: Proceedings of the 27th WEDC International Conference, Lusaka, Zambia, 20-24 August 2001, pp. 91-93.

Publisher

© WEDC, Loughborough University

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2001

Notes

This is a conference paper.

Other identifier

WEDC_ID:12879

Language

en

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